Contact & Hours
SPA HOURS
Island Retreat Spa stays open year-round with a seasonally-adjusted schedule.
Please note variations particularly around major holidays.
Group Bookings are available on closed business days with a minimum $2000 service requirement. Please inquire.
SUMMER 2026
May 15-September 30
Open Monday - Friday 9am-6pm
Saturday 9:30am-4:45pm
Sundays 11:30am-4:45pm
Spa is Closed on Memorial Day,
July 4 and Labor Day.
WINTER 2025-2026
Nov 1-March 23
Open Wednesday-Thursday 10am-3pm
Open Friday & Saturday 10am-4:45pm
Open for group bookings on Sunday, Monday & Tuesday with $2,000 minimum service requirement*
Spa is closed December 24-26
for the Christmas holiday
Post-Christmas Extended Hours
December 27-30 | 9am-4:30pm
Open New Year's Eve
12/31 | 9am-3pm
Open New Year's Day 11:30am-4:30pm
MLK Weekend
Regular Winter Hours, plus
Open Sunday, January 18 11:30am-4:30pm
Valentine's & President's Day Weekend
Regular Winter Hours, plus
Open Sunday, February 15 11:30am-4:30pm
SPRING 2026
March 24-May 15
Open Tuesday-Saturday 9am-4:45pm
Open for group bookings on Sundays & Mondays with $2000 minimum service requirement*
Easter & Spring Break Holiday Hours
Extended Availability
Open Mon-Saturday 9am-4:45pm
from 3/30 through 4/11
Spa is Closed Palm Sunday & Easter Sunday
JOIN US FOR OUR FIRST-ANNUAL
BHI "Retreat to Wellness" Festival
May 1-3, 2026
save the date!
Join us at Marina Park for three days of yoga & fitness classes, breath work, meditation, reiki, acupuncture, chiropractic wellness, nutrition classes, art vendors, mental health specialists, wellness workshops, spa treatments, guest speakers, live music & more!
Tickets Available January 1st
Please inquire here about Sponsorships, vendor space & presenting opportunities
Contact Us
For groups or parties of 3+ persons, or for closed-day inquires during non-peak season, please contact info@isalndretreatspa.com.
For Private Parties wishing to Reserve the Spa on a closed business day, there is a $2,000 service minimum, pending availability.
Private Fitness Classes are available year-round with advance request, even if Group Classes are not listed on our schedule. Request a Private Class
Spa Etiquette
To ensure that Island Retreat Spa remains a relaxing experience for all, we kindly ask to please silence your cell phones and keep voices low once you enter the facility. If you have more questions, send us a note.
Appointments
FIRST TIME APPOINTMENTS
First time guests please arrive fifteen minutes prior to the start of your treatment to fill out paperwork and consent forms. This will also allow you to fully unwind and enjoy your treatment. Forms will be emailed to you prior to your appointment start time for your convenience.
LATE ARRIVALS
As a courtesy to all of our guests, late arrivals will result in a shorter treatment if the schedule is booked. We always will do our best to accommodate you and make you feel like royalty!
Gift Cards
REDEMPTION
Gift cards are redeemable for services and products, and are at face value. Gift Cards cannot be combined with any other special offers or discounted services, including but not limited to: Spa Day Packages and group pricing.
Gift Cards cannot be used towards gratuities.
They may be purchased by phone, on our website or within the spa. They must be presented at time of service and are non-refundable and not redeemable for cash. Terms and conditions are subject to change without notice.
Cancellations
CANCELLATION POLICY & FEES
Any cancellations or rescheduled appointments with less than 24 hour notice are subject to a cancellation fee amounting to 100% of the service booked. No-shows will be charged 100% of the scheduled service plus a $20 no-show fee.
If you are late for your appointment, we will do our best to accommodate you, but we will not go over the allotted appointment time. We recognize the time of our clients and staff is valuable therefore we have implemented this policy. When you schedule your appointment with us we request a credit card to be put on file to guarantee a reservation so please have your credit card ready when booking. You will not be billed unless there is a cancellation or no show. Thank you!
FAQ
I AM COMING TO BALD HEAD ISLAND FOR THE DAY:
HOW DO I GET TO THE SPA?
When you purchase a ferry ticket at Deep Point Marina, you may also request Tram Service directly to/from one location on the island. Call (910) 457-5003 to arrange tram reservations to the spa for your appointment. We recommend riding the ferry that is at least one hour prior to your spa appointments to avoid missing any treatment time!
ARE CHILDREN ALLOWED IN THE SPA?
We kindly request that children do not attend your treatments with you
unless they are also receiving treatments. We allow children ages 3-12 years old in the hair and nail salon only, and with parental supervision. Children ages 13-17 may receive massages or facials with parental consent, and
children 13-15 must have a parent present in the treatment room during service.
WHY AM I HAVING TROUBLE BOOKING MULTIPLE APPOINTMENTS IN THE APP?
Our App is designed for a single-user booking experience. When trying to book multiple appointments at the same time, we recommend contacting us via phone or e-mail.
I PURCHASED A CLASS PASS LAST SUMMER BUT CANNOT SEEM TO USE IT TO REGISTER FOR CLASSES NOW. WHY IS THAT?
5-Class and 10-Class Shareable Passes are valid for 6 months from purchase. If you purchased one last summer, you will no longer be able to use unused classes after 6 months have passed.